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Free Webinar: Why Companies Are Investing In Intelligent Virtual Assistants

Intelligent virtual assistant

Mark your calendars and clear your schedule. SpeechTechMag.com and Speech Tech Magazine are hosting a free webinar next week focusing on one of 2015’s biggest breakthrough technologies, intelligent virtual assistants.

What are Intelligent Virtual Assistants (IVAs)?

An intelligent virtual assistant (also called intelligent personal assistant) is an application that can perform services for you. IVAs do this through our devices, such as smartphones and computers. Apple’s Siri and Amazon’s Echo are well-known and more advanced examples of IVAs.

Consumer websites also have their own IVAs. Ever go on a website and a chat bubble comes up and says, “Hi, I’m Kate. Is there anything I can help you with today”? That’s an IVA. Some websites take it a step further and have a digital assistant on screen that appears to talk to you thanks to text-to-speech.

What the webinar will cover?

The description on speechtechmag.com is short and sweet. The main discussion will identify the solutions and benefits an IVA can deliver to your organization. There will also be insights on IVAs surge in popularity in 2015 and what the driving factors were behind it.

Siri is an IVA using text to speech

Why you should care

If you own or operate a consumer website, you should take a serious look into integrating an IVA into your site. This webinar will give you a lot of insights into why that is and how you can reap the rewards yourself.

IVAs are often used to help guide web visitors through the purchasing process and aid them with any questions or problems they may have. This has been shown to improve conversion rates and customer satisfaction.

If you’re a software developer, developing and selling IVAs could be a huge opportunity for you. The market is growing. According to Grand View Research, the global IVA market was valued at $572 million in 2014. They forecast the market to be worth $3.07 billion by 2020.

Humanity Online is an example of a company developing IVAs (listen to NeoSpeech’s own Julie voice in the intro message). These virtual agents are becoming more popular as businesses are looking for ways to bring in more customers and retain them.

Humanity Online IVR, featuring NeoSpeech text to speech

(Humanity Online)

Having a high quality text-to-speech voice is one piece of the puzzle when developing an effective IVA. If you want to create a more advanced IVA, you can also integrate speech recognition technology so users can interact with your IVA like they would with an in-person customer service agent.

(Check out our blog on the Top Open Source Voice Recognition Toolkits)

Everything you need to know

  • When: Tuesday, July 19 – 11am PT/2pm ET
  • Registration: Here
  • Price: $0

What do you think?

Have you ever interacted with an IVA? Does your organization use them? Let us know in the comments!

Learn More about NeoSpeech’s Text-to-Speech

To learn more about the different areas in which Text-to-Speech technology can be used, visit our Text-to-Speech Areas of Application page. And to learn more about the products we offer, visit our Text-to-Speech Products page.

If you’re interested in adding Text-to-Speech software to your application or would like to learn more about TTS, please fill out our Sales Inquiry form and one of our friendly team members will be happy to help.

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